Prompted by the Papal visit to Philadelphia in September 2015, HealthShare Exchange (HSX) established the Urgent Patient Activity Liason Service (uPAL) to benefit emergency responders and loved ones during a large-scale event. The service leverages hospital feeds to create a database of locations for patients who have arrived for care at a HSX-member area hospital. While the service is not open for the public, it does open access to outside organizations such as The American Red Cross and The City of Philadelphia.

Service Descriptions

Through HSX’s uPAL service Emergency responders can:

  • Provide answers to inquiries from family members seeking the whereabouts of loved ones during a large-scale event
  • Streamline access to patient whereabouts for over 30 hospitals in the region
  • Eliminate calls into hospitals during a crisis which can free up time and resources