When patients present to urgent care centers, it is common for a clinician to have to make a decision or treatment plan without any previous clinical data about the patient. HealthShare Exchange (HSX) is able to provide these organizations valuable information about patients when they need it most. Urgent care centers are able to leverage the information in the HSX clinical data repository to make more informed care decisions and eliminate time spent with patients collecting their past medical history.

Service Descriptions

Direct Secure Messaging

Utilizing the national Direct Project standards, HSX helps members send and receive confidential patient health information by Direct Secure Messaging. This service transmits secure, electronic messaging between providers directly into their Electronic Health Record (EHR). If an organization’s EHR cannot support direct, HSX can provide a secure portal for organizations to use. Webmail, a web-based platform, allows providers to receive any type of clinical information including but not limited to Continuity of Care Documents, Encounter Notification Service or Referrals.

Provider Directory (PD)

Our Provider Directory (PD) contains over 15,000 direct addresses for clinical providers who actively participate with HSX. Members can utilize our directory to send secure messages regarding patients including Continuity of Care (CCD) Documents to other providers on the patient’s care team. Through our PD, members can securely communicate beyond their organization with other HSX member-based providers and participants regarding patient care.

Clinical Data Repository

Our Master Patient Index (MPI) serves as a database to patients in the HSX membership region. With sophisticated algorithms to accurately search and confirm a patient, HSX members can access significant clinical and claims data in one central location. Retaining information from our direct members, statewide through the P3N, and nationally from eHealth Exchange, our members can see encounters, patient problems, medications procedures, Continuity of Care Documents (CCDs), lab results and more robust clinical data. This information can be accessed in a variety of different ways to support provider’s existing workflow.

Clinical Data Repository (CDR) Overview

Clinical Activity History (CAH)

HSX integrates with patient insurance providers to receive recent claims history. The patient’s insurance claims data is compiled into a Continuity of Care Document and is sent to requesting healthcare providers. Healthcare providers can access centralized clinical information through our Clinical Data Repository or in their Electronic Health Record via Direct Secure Messaging.

Download our Clinical Activity History Overview